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Human Resources Management Software Business Research [Part 2] by@vitalii.berdichevski
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Human Resources Management Software Business Research [Part 2]

by VitaliiApril 11th, 2020
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Vitalii Berdichevskyi, Product Manager, shares with you HR Management Software business research. By 2025, 60% of global midmarket and large enterprises will have invested in a cloud-deployed human capital management (HCM) suite for administrative HR and talent management. Mobile access is a fundamental part of HCM offerings; chatbots and/or virtual assistants are also nascent, with low adoption. Mainstream adoption of virtual assistants such as Siri, Alexa or Google Home is unlikely to occur for five years.

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Hi there! My name is , I’m a Product Manager. In a previous essay of the series I shared with you Performance Management Software industry research. In this essay I will share with you HR Management Software business research.

What you will find in the essay:
  • Market definition/Description
  • Key takeaways from Gartner Magic Quadrant
  • Competitive landscape analysis
  • A collection of handpicked links I used in the research

Market definition/Description

  • HR Administrative Functions (Admin HR) — Include core HR (organizational, job and employee data, employment life cycle transactions, employee, manager, and role-based self-service access); benefits; and payroll administration. This may also include environmental, health and safety (EHS), grievance tracking, wellness, or other value-added capabilities.
  • HR Service Management (HRSM) — Includes personalized direct access to policy, procedure and program guidance for employees and managers. It may also include integrated case management, knowledge base, digital document management, virtual assistants and chatbots.
  • Talent Management (TM) applications — Include recruiting, onboarding, performance and engagement management, compensation planning, career and succession planning, learning and development, and workforce planning.
  • Workforce Management (WFM) — Includes absence management, time capture, time and attendance evaluation, task/activities tracking, budgeting and forecasting, and scheduling. (Source: )

By 2025, 60% of global midmarket and large enterprises will have invested in a cloud-deployed human capital management (HCM) suite for administrative HR and talent management. However, they will still need to source 20% to 30% of their HCM requirements via point solutions.
(Source: )

Gartner Magic Quadrant

Key takeaways from Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises:
  • Mobile access is a fundamental part of HCM offerings
  • User interface (UI) options for HCM suites continue to increase with the emerging availability of chatbots and/or virtual assistants
  • Conversational UIs using virtual assistants such as Siri, Alexa or Google Home are also nascent, with low adoption. Mainstream adoption is unlikely to occur for five years.
  • Shift to digital HR administration drives the need for compelling and personalized UX, as applications become the “face” of HR departments
  • HCM suites are used primarily to manage regular full-time and part-time employees
(Source: )

Competitive landscape analysis

Below is a short table with vendors, focus, geo targeting, monthly visits and fundings.

A collection of handpicked links I used in the research

Below is the link to handpicked resources I have used in Google Sheet format. What’s inside:
  • Articles
  • industry reports
  • list of top HR tech influencers and many more.
To use filters you can easily make a copy of the file and save it to your Google Drive.

P.S. If you have any questions about the research or are in love with creating products - please feel free to ping me on or .Previously published at
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