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Let’s dig in to why this is such entertainingly bad design…. Before we dive into the theory of design — browse for more examples of awful design. Back? It’s important to understand why good design is so important. People make subtle design mistakes when designing everyday objects constantly. As Don Norman says in the :
“Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.”Most designers don’t design things for people. They design solutions to their own problems (i.e. I want to make attractive things, I want to finish this project etc). When Don wrote DoET he was speaking about kettles, microwaves, and doors. But the same applies to User Interfaces, public transportation systems and the mega structures dotting our urban centers.
Now we see the value of good design. But what is good design? That’s where our German friend Dieter (on the left) will take the floor. To understand Dieter Rams 10 brilliant design principles, we’ll briefly detour into who Dieter is, and the background of design theory which is the origin of his “flavour” of design. Dieter Rams is a retired German industrial designer and academic. His consumer products company introduced the world to “functionalist” industrial design. In functionalist design the purpose intended for the object (for instance a razors purpose is to cut hair) is the guiding force behind its design. Every decision about the object (shape, texture, cost etc) is made to maximize the objects capacity to fulfill its intended purpose. Seems like an obvious decision right? But it isn’t. Take the newer MacBook. Apple decided to remove the very useful USB ports to reduce the thickness of the laptop. They made this decision to make it look better and seem more attractive (aesthetic reasons). Designers sometimes design objects to look like they represent certain identities. Fashion designers do it all the time. Most clothing is about appearance and identity rather than warmth or modesty. An example of functionalist design is making every aspect of a razor’s design crafted to so it more effectively cuts hair. Function and longevity are secondary considerations in this design “school”.
This concept of functionalist design is pulled from the Vitruvian Man (famously drawn by Leonardo Da Vinci). The Vitruvian Man is the perfect person because his proportions, muscle tone, facial appearance etc perfectly marry structure, function and aesthetics. These are the three corners of the design pyramid. As seen on the left, designers have a lot to consider when they’re crafting products, and different designers depending on field, temperament and more value different corners of the pyramid to different degrees. For instance architects value structure over everything else, because a narrow hallway (function) or ugly balcony (aesthetics) are better alternatives than a collapsed floor (structure).
In the later stages of Dieter’s life he began working more on the principles of design, and less on designing consumer products. He’d built an empire and like Ray Dalio, he tried to codified everything he’d learned into a set of cohesive, collectively exhaustive . Principles we’re going to explore today.
We were not present during the shift from the days of easy-to-use, easy-to-understand products (where Apple could honestly brag that no manual was necessary), to today’s products where no manual is included, but is often necessary.
Take the Swiss Army knife, a classic “well-designed” object. Have you used one recently? Not only are the tools so small that they lose their ability to function as that tool (the scissors are minuscule). But because of the design of the object — you’re left with no choice but to carry every single tool around with you when you likely only need one or two. As Apple Designer Jon Ives says:
“simplicity is not the absence of clutter…simplicity is somehow essentially describing the purpose and place of an object and product.”The Swiss Army knife is designed obtrusively. It’s “”. Your cars dashboard is usually obtrusive. It has too many things and so we inevitably use virtually none of them. One of the reasons I love reading on Medium is because it’s just the content and the small sidebar on the left side of the screen. Medium is designed to not intrude on your reading experience. Unlike most reading platforms which have videos, ads, busy sidebars and more distracting you from the reason you’re actually there.
Nothing but the best… An easy example is an I was buying. To compete with more expensive strips the manufacturer included all these unnecessary power bars, adapters and accessories. From reading the reviews however it seems the power bar gets hot almost immediately and nearly set fire to several peoples homes (except the manufacturing was so poor it unplugged itself before the fire got out of hand). Good design shows you exactly what the object does and nothing more. It doesn’t imply features, quality or longevity it can’t deliver on (fake Rolex’s?). Those LED light strips are poorly designed (aside from the fire hazard) because they promise the user features they can’t deliver on. The designers lied to me through their design and that’s unethical, and just plain bad, design.
One reason is because we’re all designers. Every one of us identifies problems, brainstorms remedies, and implements some solution which meets our desired criteria. This is design. It’s solving meaningful problems, and we all do it professionally, personally and socially. We design solutions to our friends painful break-ups. We design methods for our kids to get to karate and have time to study. Design is in every object, plan or action taken by humanity.
But most people don’t recognize that and we end up with short sighted plastic bottles, wasteful packaging, poor quality goods which need to be replaced endlessly, and environmentally destructive inputs (metals, oil, gas) which are gathered in destructive ways. We’re all guilty of this and perhaps recognizing the designer in all of us, will lead people to designing better solutions to the myriad of problems we’re constantly confronted with.This brings us to Dieter’s last design principle. Good design is as little “design” as possible. Ornamentation, conflicting goals (finish the job quick and cheap, and easily), short sighted behaviour, social motivators (status, wealth, power), and greed cause us to over-design the world around us and leads to the objects around us often causing infuriation, frustration and lead to us asking ourselves with bemused expressions “who possibly designed this?” Look in the mirror and see the designer you are. Recognize as you go through your life the little problems that come up, and how you naturally design solutions to them (of varying effectiveness). Once you’re aware of that, the design principles will suddenly all make sense and you’ll find yourself creating more effective, resource efficient, and beautiful solutions that will ripple to the world around you, and make things better for everyone.
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